Tyler:

Hello, everyone. This is Tyler 40 XP Realty here in Tucson, Arizona. And I’m with Heather today from 2-10 Home Warranty, and we are doing our little monthly video on various aspects of 2-10 Home Warranty. And today, we are going to be talking about the extended pipe coverage, which is an add-on to your home warranty. And I know, for me, I wish I would have had this on a couple of my rentals because I had to replace main water lines coming in because they were old galvanized pipes that rusted out, and it’s pretty expensive. So, in hindsight, I wish I had home warranty coverage to cover something like this. And so, Heather’s going to go over the extended pipe, what it covers, and why you would want to add it on to your home warranty. So, thanks, Heather.

Heather:

Thank you. Thank you so much. Here’s the home service agreement with 2-10 Home Buyers Warranty. This is a buyer option, so it’s not available for the seller coverage, but this is available for the buyer, and it’s listed on our buyer option page. There’s a few of them that the buyers can choose, and they can add options within 30 days after their closing. So, it’s really important for us to know the exact closing date. Sometimes, real estate agents will enroll their warranty, but then, they’ll forget to update us if, maybe, closing was moved up or if it was moved back. So, really, really important to just really stay on point of letting us know closer to the exact closing date so that we can honor the time that the buyer has of those 30 days right after closing. And then, also, of course, give them their coverage when they need it.

Heather:

So, with that, we are talking about the extended pipe leak repair today. And in the home service agreement, I’m going to read it straight out. There’s not too much that it lists about it, but what it does cover is for a $60 buyer option price, the extended pipe leak will cover the extended pipe leaks, exterior hose bibs, and main shutoff valve located outside the foundation of the home. It includes water and drain lines, water and sewer lines that service the home and attached garage. What it doesn’t cover is faucets, sprinkler systems, swimming pool, built-in pool piping, downspout, landscape drain lines, failure to freeze, city county shut off valve, and damage due to roots. This would give up to a thousand dollars worth of coverage.

Heather:

So, this has been really great. I got to tell you just keeping those systems running, flushing the toilets if the home is on the market for a while, just keeping the movement going is really important because I can’t tell you how many times after closing that people have called me and wished that they had something like this, and they never added it on, especially up to a thousand dollars. I personally used it in my old house. I did have a main water line breakage, and it was going to cost me $950. And so, I got to save that amount of money. I just had to pay the service fee, and it was really great, and very helpful. And what peace of mind, holy cow. It was really great. So, yeah.

Tyler:

It’s a nice little add on. If I am hearing you correctly, it’s only $60 to add it on, correct?

Heather:

Yes, correct.

Tyler:

They’ll cover up to a thousand dollars.

Heather:

Yes. Normal wear and deterioration, not because of roots. Sometimes, that can come up a lot, but normal wear and deterioration where the lines, water or drain lines, they just break because they’re older.

Tyler:

Okay. I’ve got a question for you. What about a home… I’ve got a rental that’s a manufactured home, and it’s got a septic tank, and the line from the home to the septic was messed up, and we had to replace that line. I mean, so that would have been covered had I had home warranty extended pipe add-on, correct?

Heather:

In the base plan price under the plumbing section, we do cover a portion of septic. So, the extended pipe is a little bit different than the septic, but in the main plan with the 550 plan, we cover the septic tank, the ejector pump from the house to the septic tank, the line from the house to the septic tank.

Tyler:

Got it. Okay. So, that would have been covered under just the regular warranty. Got it.

Heather:

Yeah.

Tyler:

Well, again, I mean, for $60 and the peace of mind and what you get based on what the expense could potentially be, totally worth it, in my opinion. Especially for older homes, if you know the older home has a galvanized pipe from the meter to the house, it’s just a matter of time before that galvanize starts to rust out. So, for $60, it’s totally worth it.

Heather:

Yup. Totally worth it. I used this two weeks ago in my personal home right now because my main shutoff valve was not shutting off, so I needed to get it replaced. I was able to get some reimbursement back from the company because… And it happened so fast. So, that was a cool thing too. We prefer you to go the route of using our service providers, but every once in a while, you got to just make sure your service request is placed first before any reimbursement can happen. But that’s also…

Tyler:

What if somebody gets a home warranty, they close, and then, they want to decide to add it on. Can you always add that on after the fact [crosstalk 00:05:46]?

Heather:

Absolutely. Up to 30 days. Yup.

Tyler:

30 days, perfect.

Heather:

Pretty awesome.

Tyler:

This one’s pretty short, sweet, and to-the-point, and definitely something worth adding on. And again, for all the agents out there that may or may not know that it’s available, it’s always good to remember the options for clients and what they can add on based on the type of home, and the condition, and the age of the home. They might want to add on various things to help out their clients.

Heather:

Mm-hmm (affirmative). Awesome. Thank you so much. 

Heather:

Thank you, everyone.